Privacy Policy

Privacy Policy

Effective Date: May 2025

At Cross Check Customs, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you visit our website, place an order, or interact with our services.

1. Collecting Personal Information

We collect personal information you provide directly to us when you:

• Place an order or make a purchase
• Create an account
• Sign up for email updates or promotions
• Contact us with questions or support requests

This information may include:

• Your name
• Email address
• Phone number
• Billing and contact details
• Information related to your order or customization

We also collect limited device and usage data automatically when you visit our website, such as your browser type, IP address, and pages viewed. This helps us understand how visitors use our site and improve our services.

2. Using Personal Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your purchases or account
• Send order confirmations, updates, and promotional messages (if you opt-in)
• Improve our website and customer experience
• Prevent fraud or misuse

We do not sell your personal data.

3. Sharing Personal Information

We only share your information when necessary, such as with:

• Payment processors (to securely process your payments)
• Service providers (e.g. email platforms or web hosting services)
• Local pickup contacts (if needed for fulfillment)
• Legal authorities (if required by law or to protect our rights)

All third-party services we use are expected to maintain high privacy standards.

4. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Ask us to delete your personal data (where legally allowed)
• Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

5. Cookies

Our website uses cookies and similar technologies to improve your browsing experience. Cookies help us remember your preferences, understand how visitors interact with our site, and offer a more personalized experience. You can adjust your cookie settings in your browser at any time.

6. Data Security

We take reasonable steps to protect your personal information and use secure methods for processing and storing data. However, no online transmission is ever 100% secure, so we encourage you to protect your login and contact us if you suspect any unauthorized activity.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The updated version will always be posted on this page with the revised date.

8. Contact Us

For questions about this Privacy Policy or to make a privacy-related request, contact us at:

Email: crosscheckcustomssono@gmail.com
Address: 300 Wilson Ave, Norwalk, CT 06854